I buy nearly all my plants by mail, and save the packing slips so I know exactly what I ordered – and from where, and in case I want to buy more. I recently looked through quite a stack of them, and was surprised at the opportunities being squandered. (Click on the headline for more…)
Make Your Packing Slips User-Friendly
As part of the Secret Shopper Survey that Tom Beddows of THB Direct recently performed for the Mailorder Gardening Association, he focused on packing slips. Among his findings: (Click on the headline for more…)
