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What Classmates.com Can Teach You About Engaging Your Customers

About a month ago, I joined Classmates.com. I’m not sure why; I never particularly enjoyed high school, and am already in touch with most of the people I was close to at the time. But I kept bumping into Classmates.com, so I figured I should find out what it’s all about.

Five weeks later, I’m intrigued by how Classmates.com works hard at engaging its members. Web site owners, especially those who have a forum or are contemplating starting one, can learn a lot from Classmate.com’s follow-up series. In the last five weeks, here are the subject lines of the emails they’ve sent me: (Click on the headline for more…)

The Death of Email?

I just read a fascinating article that argued convincingly that email is quickly losing its lead as a preferred means of communication.

How can something so new, so easy and so cost-efficient lose its dominance so fast, you ask? Simple. (Click headline for more…)

A Great Example of a Customer Review System

If you don’t already allow – or rather, invite — customer reviews on your web site, drop everything and get to work. Reviews are arguably the single easiest means of significantly boosting your conversion rate. I’ve heard one garden company owner call them “transformative” and I couldn’t agree more.

While you’re at it, there are a number of ways to beef up a review system to make it even more useful. For a terrific example, take a look… (Click headline for more…)

Will Blogging Revolutionize Business?

One last thought from the book on business blogging that I’ve mentioned before, Naked Conversations. From authors Robert Scoble and Shel Israel, thoughts on whether blogging is a revolutionary phenomenon for businesses: (Click headline for more…)

Why Blogs Boost Search Engine Rankings

I was just asked a question about the difference between blogs and enewsletters.

Enewsletters help nurture relationships by give customers and prospects positive reinforcement for opening your emails by giving them something of value. Blogs are more effective as a prospecting tool because of the way they help boost search engine rankings.

Robert Scoble and Shel Israel, authors of Naked Conversations, explain it this way: (Click headline for more…)

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Val Gosset
Evergreen Marketing
60 Treeland Road
Shelton, CT 06484
Phone: 203-513-8911
Val@GrowWithEvergreen.com

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