If you wonder what your customers say about your company … or your products … or your competition … or gardening in general … a relatively new tool from Google may be worth exploring.
Called Realtime Search, it returns up-to-the-second updates from social media, news articles and blog posts. You can specify results from a particular geographic location — say, what are gardeners in Connecticut saying about tomato blight? If you’re looking for past information, you can specify a certain time period.
Click on any post and you can read the full thread of the conversation so you can understand the information in context.
This video gives more details.
I’ve done some poking around and have found it useful for some searches, and useless for others. Certainly worth checking out!