One of our clients with an exceptionally loyal customer base recently noticed an interesting pattern. Some customers buy early in the season, and others buy late, but whatever their individual patterns are…they’re consistent from year to year, almost to the week.
If the same holds true for you, you might adapt your email campaigns accordingly. Try emailing the early birds a couple weeks before they typically order with offers designed to encourage larger sales. For those that pass their usual ordering time without any response, bring on the discounts.